Question 1

When will my meals arrive?

Accepted Answer

On delivery day, you’ll receive a text from the driver in the morning with the estimated time of arrival (ETA). After your delivery has been completed, the driver will provide a confirmation photo of the bag left at your door. Our meals are carefully packed with enough ice to stay fresh for up to two hours after delivery, so you don’t need to be home to receive your order.

While Sunday is our standard delivery day, we’re happy to accommodate alternate days if requested. On Friday, we’ll send you a message with the driver’s departure time from our facility and your specific delivery window based on your location.

If you’d like to update your delivery day, simply login to your account on our website. Navigate to the "Delivery Update Center" in the menu, select the "Day and Time" tab, and choose your preferred delivery county and day. You can indicate whether the change is permanent or a one-time adjustment. After making your selection, click "Submit" to confirm.

Please note that all delivery day changes must be processed through our online system to ensure accuracy. Unfortunately, we’re unable to accommodate requests made through other channels.

Best Regards,

Meal Prep Sunday Team

Clients also asked:

1: "What time will my meals be delivered?" 2: "When can I expect my meals to arrive?" 3: "What’s the expected arrival time for my meals?" 4: "Can you tell me when my meals will be delivered?" 5: "When is my meal delivery scheduled?" 6: "What time should I expect my meals?"

Question 2

How can I cancel, pause, or put my account on hold?

Accepted Answer

If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/.

Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm.

Please note that requests to suspend your account must be made through our website to ensure accuracy and clients can skip or cancel anytime.

If you’d like to explore alternatives, you can adjust your delivery day, change your delivery address, modify the number of meals, or skip a week and set a future reinstatement date. Let us know if any of these options might work better for you!

Clients also asked:

1: "What’s the process to cancel, pause, or put my account on hold?" 2: "How do I cancel, pause, or suspend my account?" 3: "Can I put my account on hold or cancel it? How do I do that?" 4: "How can I pause or cancel my account?" 5: "What steps do I need to take to cancel or suspend my account?" 6: "Is there an option to pause or hold my account? How can I do that?" 7: "What should I do if I want to put my account on hold or cancel it?" 8: "Is it possible to cancel or pause my account? How can I proceed?" 9: "How can I cancel my orders?"

Question 3

How much sodium is in your meals?

Accepted Answer

Each meal typically contains an average of 200-300mg of sodium per serving. This moderate sodium level aligns with our commitment to providing healthy options tailored to the dietary preferences of our customers.

Please note, the meals are not individually labeled when it comes to the sodium level.

Clients also asked:

1: "What is the sodium content in your meals?" 2: "How much sodium do your meals contain?" 3: "Can you tell me the amount of sodium in your meals?" 4: "How much salt or sodium is in each meal?" 5: "What’s the sodium level in your meals?" 6: "Can you provide the sodium content for your meals?" 7: "How much sodium is used in your meal preparations?" 8: "What is the sodium content per meal?" 9: "How much sodium is in the meals you offer?" 10: "What’s the sodium amount in your meals?"

Question 4

What's the difference between the Gain Muscle, Burn Fat and Maintain Weight Plan?

Accepted Answer

Great question!

Upon completion of your checkout, you’ll utilize a calculator to input your physical details and goal. This facilitates the determination of your daily caloric and macro-nutrient requirements.

Subsequently, our team meticulously designs and prepares meals customized to assist you in reaching your objectives.

We're excited to offer you a variety of plans to help you achieve your goals! We've got options to help you burn fat, maintain your weight, and gain muscle. Here's a breakdown for each plan:

Burn Fat Plan: Our meals are designed to help you shed those extra pounds while keeping you satisfied and energized. This plan also has the smallest portions, calories and overall macros.
Maintain Weight Plan: This plan is perfect for those looking to maintain their current weight, with meals tailored to keep you in balance. This plan also has the optimal portion size, calories and overall macros.
Gain Muscle Plan: If you're aiming to build muscle, our meals in this plan are optimized to support your strength and growth goals. This plan has the largest portions, calories and overall macros.

We're here to assist you in your fitness journey, so feel free to reach out if you have any questions or need more details on any of our plans. Your goals are important to us!

Warm Regards,

Meal Prep Sunday Team

Clients also asked:

1: "How do the Gain Muscle, Burn Fat, and Maintain Weight plans differ?" 2: "Can you explain the differences between the Gain Muscl

Question 5

Where do you deliver the meals?

Accepted Answer

We deliver meals across a wide range of Southern California, from San Diego County up to Los Angeles County, including Riverside County, Imperial County, and Orange County, San Bernardino County. Best of all, delivery is free!

As we continue to grow, we’re always expanding. If we don’t currently deliver to your area, please check back later, as we’re likely to add your location in the future.

Clients also asked:

1: "What locations do you deliver to?" 2: "Where are your meal deliveries available?" 3: "Which areas do you deliver meals to?" 4: "Where do you offer meal delivery?" 5: "What regions do you deliver to?" 6: "Can you tell me the delivery areas for your meals?" 7: "Where can I get my meals delivered?" 8: "Which locations are covered by your meal delivery service?" 9: "Where is meal delivery available?" 10: "What places do you deliver meals to?"

Additionally, clients also asked what Meal Prep Sudnay's delivery days are:

Our free complimentary delivery service covers several Southern California counties.

For San Diego Counties, deliveries are available from Saturday, Sunday, Monday, Tuesday and Wednesday. For Los Angeles, Orange, Riverside, Imperial, Ventura, and San Bernardino counties, deliveries take place on Sunday and Monday.

No matter where you are within these regions, you can count on us for a smooth and reliable delivery experience!

Let us know if you have any other questions!

Clients also asked:

1: "What days are meals delivered?" 2: "When do you d

Question 6

How do check the delivery status of my order?

Accepted Answer

Thank you for your question!

If you would like a Customer Service Representative to check the status of your order, please use our live chat feature and select "Talk to Assistant". A member of our team will coordinate with our logistics department and contact the driver for an update.

We appreciate your patience as we gather the necessary information, and we will follow up with you as soon as we have an update.

Thank you!

Clients also asked:

1: "How can I track the delivery status of my order?" 2: "Where can I check the status of my order?" 3: "What’s the best way to see the progress of my delivery?" 4: "Is there a way to track my order in real-time?" 5: "Where can I view the current status of my order?" 6: "How do I check if my order is on its way?" 7: "Can you guide me on how to track my order's delivery?" 8: "What steps should I take to view my order’s delivery status?" 9: "How can I see when my order will be delivered?"

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