Question 1

When will my meals arrive?

Accepted Answer

On delivery day, you’ll receive a text from the driver in the morning with the estimated time of arrival (ETA). After your delivery has been completed, the driver will provide a confirmation photo of the bag left at your door. Our meals are carefully packed with enough ice to stay fresh for up to two hours after delivery, so you don’t need to be home to receive your order.

While Sunday is our standard delivery day, we’re happy to accommodate alternate days if requested. On Friday, we’ll send you a message with the driver’s departure time from our facility and your specific delivery window based on your location.

If you’d like to update your delivery day, simply login to your account on our website. Navigate to the "Delivery Update Center" in the menu, select the "Day and Time" tab, and choose your preferred delivery county and day. You can indicate whether the change is permanent or a one-time adjustment. After making your selection, click "Submit" to confirm.

Please note that all delivery day changes must be processed through our online system to ensure accuracy. Unfortunately, we’re unable to accommodate requests made through other channels.

Let us know if you have any other questions!

Clients also asked:

1: "What time will my meals be delivered?" 2: "When can I expect my meals to arrive?" 3: "What’s the expected arrival time for my meals?" 4: "Can you tell me when my meals will be delivered?" 5: "When is my meal delivery scheduled?" 6: "What time should I expect my m

Question 2

How can I cancel, pause, or put my account on hold?

Accepted Answer

If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/.

Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm.

Please note that requests to suspend your account must be made through our website to ensure accuracy and clients can skip or cancel anytime.

If you’d like to explore alternatives, you can adjust your delivery day, change your delivery address, modify the number of meals, or skip a week and set a future reinstatement date. Let us know if any of these options might work better for you!

Clients also asked:

1: "What’s the process to cancel, pause, or put my account on hold?" 2: "How do I cancel, pause, or suspend my account?" 3: "Can I put my account on hold or cancel it? How do I do that?" 4: "How can I pause or cancel my account?" 5: "What steps do I need to take to cancel or suspend my account?" 6: "Is there an option to pause or hold my account? How can I do that?" 7: "What should I do if I want to put my account on hold or cancel it?" 8: "Is it possible to cancel or pause my account? How can I proceed?" 9: "How can I cancel my orders?"

Question 3

Where do you deliver the meals?

Accepted Answer

We deliver meals across a wide range of Southern California, from San Diego County up to Los Angeles County, including Riverside County, Imperial County, and Orange County, San Bernardino County. Best of all, delivery is free!

As we continue to grow, we’re always expanding. If we don’t currently deliver to your area, please check back later, as we’re likely to add your location in the future.

Let us know if you have any other questions!

Clinets also asked:

1: "What locations do you deliver to?" 2: "Where are your meal deliveries available?" 3: "Which areas do you deliver meals to?" 4: "Where do you offer meal delivery?" 5: "What regions do you deliver to?" 6: "Can you tell me the delivery areas for your meals?" 7: "Where can I get my meals delivered?" 8: "Which locations are covered by your meal delivery service?" 9: "Where is meal delivery available?" 10: "What places do you deliver meals to?"

Question 4

What are the portion sizes of the meals?

Accepted Answer

Our meals are designed to align with your specific goals, whether you’re looking to burn fat, maintain your weight, or gain muscle.

The Burn Fat Plan features the smallest portions, with reduced calories and macros, helping you shed extra pounds while keeping you energized.

The Maintain Weight Plan offers balanced portions, providing the optimal calories and macros for staying in balance.

The Gain Muscle Plan has the largest portions, with higher calories and macros to support muscle growth and strength-building goals.

We’re here to support you on your fitness journey, so don’t hesitate to reach out if you have any questions or need more details about our plans.

Clients also asked:

1: "What are the meal portion sizes?" 2: "Can you tell me the portion sizes of the meals?" 3: "What is the portion size for each dish?" 4: "How large are the portions of the meals?" 5: "What are the serving sizes for the meals offered?" 6: "Can you provide information on the portion sizes of the meals?"

Question 5

Where can I see the total of my order?

Accepted Answer

Thank you for your question!

When placing your first order through the app or website, simply click on the "My Cart" dropdown. This will display an "Order Summary" along with a "Packages Breakdown," allowing you to review the items you've selected.

Should you have any further questions, please don't hesitate to reach out.

Best regards, The Meal Prep Sunday Team

Clients also asked:

1: "Where can I view my order total?" 2: "How can I check the total cost of my order?" 3: "Where is the order total displayed?" 4: "How do I find the final amount for my order?" 5: "Can you show me where to see my order total?" 6: "Where can I review the full price of my order?" 7: "Is there a way to view the total amount before checkout?" 8: "Where do I check the summary of my order cost?" 9: "How can I confirm the total price of my order?" 10: "Where will the total for my order appear?" 11: "why can’t I see the final price before entering my credit card info?"

Question 6

What is the price for the service?

Accepted Answer

For your first order, you can sign up at a special rate of just $5.90 per meal.

After your first order, moving forward, here are the meal package options:

5 meals for $64.60, 10 meals for $128.00, and 15 meals for $190.50.

On average, our meals cost $12.80 each. The best part is there’s no delivery fee, no time spent grocery shopping, and no cleanup required. Our service operates on a weekly subscription basis with no contracts or cancellation fees.

Here is a link to our most popular meal plan options: https://mealprepsundayservice.com/get-started/

Please note: To avoid any confusion with your delivery, it's best to wait to pause the account until after you receive your first order. If you were not accommodated on your first order, we will not charge you again the following week, we will roll your credits over.

Additionally, clients can skip or cancel any time. Let us know if you have any other questions!

Clients also asked:

1: "How much does the service cost?" 2: "What is the cost of the service?" 3: "Can you tell me the price of the service?" 4: "What’s the fee for the service?" 5: "How much do I need to pay for the service?" 6: "What is the pricing for this service?" 7: "Could you provide the price for the service?" 8: "How much is the service?" 9: "What’s the cost associated with the service?"

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