Can I have tokens to change my meal plan?

To receive 3 additional tokens, please follow the steps below, and our team will add them to your account.
Please be mindful of using your tokens. To avoid needing additional tokens, we recommend making all account adjustments between Monday at 6:00 PM and Wednesday at 12:00 PM.

To ensure the prompt resolution of your query or issue, please take 3 minutes to follow the steps below to open a ticket:

Go to My Account Page-Head over to your account page by visiting: https://mealprepsundayservice.com/my-account/issue-resolution-center/#/

Select Issue Resolution Center-Once on the “Support and Feedback” menu, navigate to the “Issue Resolution Center”.

Create a New Ticket-Click on the “Create a New Ticket” option and fill in the required fields. Please include a brief description and provide detailed information about the problem you’re experiencing.

We strive to address and resolve most tickets within the next 1 to 2 hours. However, please note that depending on the complexity of the issue or the volume of inquiries received, it may take up to 24 hours for a response from our support team.

Thank you for your patience and cooperation as we work to resolve your inquiry promptly.

Warm regards,

Meal Prep Sunday Team

Updated on: 22/08/2026