How can I cancel or put my account on hold?

If you’ve recently placed an order, please wait until your meals are delivered. Then, beginning Monday at 6:00 PM when the new week begins, you’ll be able to pause your account.

We completely understand. Would a 30% discount on your next order help you reconsider keeping your account active? If not, we understand, just take 3 minutes and follow the below steps. 

Before suspending your account, please consider these alternatives: receiving meals on a different day, changing the delivery address, modifying the number of meals, or even skipping a week or more and setting up a future date for convenient reinstatement of your services.

Suspending your account is a straightforward process, and we want to ensure that your request is handled accurately. To do so, please follow these specific steps:

1. Visit our website: https://mealprepsundayservice.com/my-account-menu/suspend-subscription/
2. Log in to your account.
3. In the left-hand menu, select “Manage Subscription” then “Pause Temporarily or Suspend”
4. In case of temporary, select “Pause Temporarily” and choose the date that you want to reactivate.
5. Confirm your suspension by clicking the "Suspend" button.

Please note that we can only accept these requests made through our official website using the steps mentioned above. Requests made through other communication channels will not be processed.

Additionally, please remember that any changes to your upcoming delivery must be made before Wednesday at 12:00 pm (PST). Any modifications made after this deadline will take effect on your following order.

If you have any further questions or require assistance, please don't hesitate to contact us through our website.

Best Regards,

Meal Prep Sunday Team

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Updated on: 11/01/2026