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How can I open a ticket for assistance?

We’re sorry for any inconvenience and appreciate you reaching out to us. Opening a ticket is quick and easy, and it helps us resolve your issue promptly. Here’s how:

Visit your account page by going to https://mealprepsundayservice.com/my-account/issue-resolution-center/#/. Once logged in, navigate to the "Issue Resolution Center" in the menu. From there, click on "Create a New Ticket," and complete the required fields. Be sure to include a brief description and detailed information about the issue you’re experiencing to help us assist you effectively.

Most tickets are addressed within 1 to 2 hours, but depending on the complexity of the issue or the volume of inquiries, it may take up to 24 hours for a response.

Updated on: 15/01/2025

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