I received a Reactivation Promotional Text, and reactivated my account on the App or Website, but was charged full price, what should I do?
Great Question!
Please reply to the Text message you received with the number of meals you would like, or your meal selection, and we will make the proper adjustments for you.
Let us know if you have any other questions!
Clients also asked:
1: "I reactivated my account through the app/website after receiving a reactivation promo text, but I was charged full price—how can this be fixed?"
2: "Why was I charged full price after reactivating my account on the app/website using a promotional text?"
3: "I used a reactivation promo text and renewed my account on the app/website, but the discount didn’t apply—what should I do?"
4: "What should I do if I reactivated my account via the app/website after receiving a promo text but was billed the full amount?"
5: "I followed a reactivation promo text and renewed my account on the app/website, but I didn’t receive the discount—who can assist me?"
6: "I responded to a reactivation promo and reactivated my account through the app/website, but I was charged the standard rate—how can I resolve this?"
7: "After using a reactivation promotional text to restart my account on the app/website, I was charged full price—how can I correct this?"
8: "I reactivated my account on the app/website with a promo text, but my charge didn’t reflect the promotional discount—what should I do next?"
9: "I received a reactivation promo text and renewed my account on the app/website, but the promotional pricing wasn’t applied—who should I contact?"
10: "What steps should I take if I reactivated my account via the app/website using a promotional text but didn’t receive the discounted rate?"
Please reply to the Text message you received with the number of meals you would like, or your meal selection, and we will make the proper adjustments for you.
Let us know if you have any other questions!
Clients also asked:
1: "I reactivated my account through the app/website after receiving a reactivation promo text, but I was charged full price—how can this be fixed?"
2: "Why was I charged full price after reactivating my account on the app/website using a promotional text?"
3: "I used a reactivation promo text and renewed my account on the app/website, but the discount didn’t apply—what should I do?"
4: "What should I do if I reactivated my account via the app/website after receiving a promo text but was billed the full amount?"
5: "I followed a reactivation promo text and renewed my account on the app/website, but I didn’t receive the discount—who can assist me?"
6: "I responded to a reactivation promo and reactivated my account through the app/website, but I was charged the standard rate—how can I resolve this?"
7: "After using a reactivation promotional text to restart my account on the app/website, I was charged full price—how can I correct this?"
8: "I reactivated my account on the app/website with a promo text, but my charge didn’t reflect the promotional discount—what should I do next?"
9: "I received a reactivation promo text and renewed my account on the app/website, but the promotional pricing wasn’t applied—who should I contact?"
10: "What steps should I take if I reactivated my account via the app/website using a promotional text but didn’t receive the discounted rate?"
Updated on: 27/05/2025
Thank you!