Articles on: Meals

Is it possible to return meals if I don't like them?

We appreciate your feedback, and we're sorry to hear that we fell short of your expectations.

Would you mind sharing a bit more about what didn't quite meet your preferences when it came to our meals?

Your insights will help us better understand your needs and work on improving our services.

To father assist you, please take 3 minutes and follow the below steps and we can come up with a solution for you.

We sincerely apologize for the inconvenience and thank you for reaching out to us. To ensure the prompt resolution of your query or issue, please take 3 minutes to follow the steps below to open a ticket:

Go to My Account Page-Head over to your account page by visiting: https://mealprepsundayservice.com/my-account/issue-resolution-center/#/

Select Issue Resolution Center-Once on the “My Account” menu, navigate to the “Issue Resolution Center”.

Create a New Ticket-Click on the “Create a New Ticket” option and fill in the required fields. Please include a brief description and provide detailed information about the problem you’re experiencing.

We strive to address and resolve most tickets within the next 1 to 2 hours. However, please note that depending on the complexity of the issue or the volume of inquiries received, it may take up to 24 hours for a response from our support team.

Thank you for your patience and cooperation as we work to resolve your inquiry promptly.

Warm regards,
Meal Prep Sunday Team

Updated on: 03/10/2024

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