My meals were delivered to the wrong address. What should I do?
We sincerely apologize for the inconvenience caused by your meals being delivered to the wrong address. Rest assured, we’re addressing this issue immediately by coordinating with our logistics team and contacting the driver to resolve the situation. I will personally follow up with you via text message once we have a solution in place.
To help expedite the resolution, we kindly ask you to take a moment to open a ticket through our website. Here’s how:
Log in to your account at https://mealprepsundayservice.com/my-account/issue-resolution-center/#/. Once logged in, navigate to the "Issue Resolution Center" from the menu and click “Create a New Ticket.” Fill out the required fields, providing a brief description and detailed information about the problem.
Our team strives to address most tickets within 1 to 2 hours, but depending on the complexity or volume of inquiries, it may take up to 24 hours to respond.
We deeply appreciate your patience and understanding as we work to resolve this for you as quickly as possible.
To help expedite the resolution, we kindly ask you to take a moment to open a ticket through our website. Here’s how:
Log in to your account at https://mealprepsundayservice.com/my-account/issue-resolution-center/#/. Once logged in, navigate to the "Issue Resolution Center" from the menu and click “Create a New Ticket.” Fill out the required fields, providing a brief description and detailed information about the problem.
Our team strives to address most tickets within 1 to 2 hours, but depending on the complexity or volume of inquiries, it may take up to 24 hours to respond.
We deeply appreciate your patience and understanding as we work to resolve this for you as quickly as possible.
Updated on: 15/01/2025
Thank you!