Account

This section contains no articles.

• How can I cancel, pause, or put my account on hold?

  If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm. Please note that requests tPopular

• Where can I see the total of my order?

  Thank you for your question! When placing your first order through the app or website, simply click on the "My Cart" dropdown. This will display an "Order Summary" along with a "Packages Breakdown," allowing you to review the items you've selected. Should you have any further questions, please don't hesitate to reach out. Best regards, The Meal Prep Sunday Team Clients also asked: 1: "Where can I view my order total?" 2: "How can I check the total cost of my order?" 3: "Where is the orderPopular

• Do you offer a military/veteran discount?

  Yes, we offer a military/veteran discount as a token of appreciation for your service. Military members receive 50% off their first order. Additionally, we’re now offering a first-time client discount of 60% off the first order, giving you an even better deal to enjoy. These discounts are valid for the first order only, and we thank you for choosing Meal Prep Sunday! Let us know if you have any other questions! Clinets also asked: 1: "Do you have a military discount?" 2: "Are military discouPopular

• How can I cancel my order placed today?

  If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm. Please note that requests toPopular

• How do I get access to the fitness app?

  Thank you for reaching out about the Fitness App! If you are a new client and have recently signed up, please allow 24-36 hours to receive your personalized Fitness App login credentials via text or email. For existing clients who have not yet received their login credentials, please contact our Customer Service team at info@mealprepsundaysandiego.com. We will ensure the appropriate department assists you in getting set up. If you have any further questions, please don’t hesitate to reach outPopular

• Hello

  Hello! Please let us know how we can help you today. We're here as a resource if you have any questions. Warm Regards, Meal Prep Sunday Team Clients also asked: 1: "Hi" 2: "Hey" 3: "Greetings" 4: "Good day" 5: "What’s up?" 6: "Hi there" 7: "Hey there" 8: "Good morning/afternoon/evening" 9: "How’s it going?" 10: "What's new?"Popular

• How does your service work?

  Our service operates on a subscription basis, charging every Wednesday and renewing weekly with an entirely new menu each week. If you do not want to receive your meals for an upcoming Sunday, you can pause your account before the cutoff time, which is Wednesday at 12 PM (PST). Key Features: No Delivery Fee: We offer free delivery for your convenience. 60% Discount on First Order: New customers enjoy a significant discount on their initial order. Affordable Pricing: Our meals cost just $1Some readers

• What If I want to upgrade/downgrade my account to 6,7,8,9 or 11,12,13,14 meals?

  Thank you for your question! If you wish to upgrade or downgrade your meal plan — whether to 5, 6, 7, 8, 9, or 11, 12, 13, 14 meals — and we’ll be happy to help you make the adjustment. Additionally, if you would like more than 15 meals, like 16, 17, 18, 19 or 20, we can also accommodate you as well, please follow the below steps: Upgrading or downgrading your meal plan is a straightforward process. Just follow these simple steps: Visit our website: https://mealprepsundayservice.com/my-accSome readers

• I just placed my first order, but cannot cancel my account, Why?

  Thank you for your question. To avoid any confusion, if clients wish to cancel or pause their account after placing their first order, we recommend waiting until the first order is delivered before proceeding with the cancellation. This will ensure you receive the initial order as expected. We appreciate your patience and understanding. Best regards, The Meal Prep Sunday Team Clients also asked: 1: "I recently placed my first order, but I’m unable to cancel my account. Can you explain why?Few readers

• How do I get my Loyalty Discount?

  Thank you for reaching out about our Loyalty Discount program! We’re thrilled to help you redeem your rewards. Here’s how you can unlock your benefits: Log in to your account at mealprepsundayservice.com. Once logged in, go to the “Account Overview” section, where you’ll find your available discounts. To redeem, simply click “Redeem,” and your loyalty reward will be automatically applied to your account. "Dear Customer ,
 Thank you for reaching out regardFew readers

• How can I check my ticket?

  We respond to tickets within 2 to 24 hours, depending on their complexity, and you’ll receive an email notification whenever there are updates to your ticket. The best way to stay up to date is by checking your dashboard. Log into your account, scroll down to the “Issue Resolution Center,” and open your submitted ticket to view its status and resolution. Let us know if you have any other questions! Clients also asked: 1: "How do I check my ticket?" 2: "What’s the process for checking my tFew readers

• Can I place orders in advance?

  Yes, you can place orders ahead of time. On the checkout page, you’ll have the option to select a delivery date for the upcoming Saturday or Sunday or next week. If you’d like to schedule a delivery further in advance, just let us know, and we’ll be happy to accommodate you. If you need help placing your first order, just take a few minutes and follow the below steps: Creating your subscription is easy and convenient. To get started, follow these simple steps: 1: Visit our website: https://meFew readers

• How can I skip a week?

  To skip a week, visit https://mealprepsundayservice.com/my-account-menu/skipping/. Log in to your account, select “Skipping” from the left-hand menu, choose the date you want to reactivate your account and start receiving meals again, and click the “Skip” button to confirm. Please note that skipping requests can only be processed through our website to ensure accuracy, and clients can skip or cancel anytime! Clients also asked: 1:Few readers

• How can I reactivate my account?

  Great question! Thank you for considering giving us another shot! 😊 We're excited about your reactivation. To get your account up and running again you can follow these easy steps: Visit our website: https://mealprepsundayservice.com/my-account/pause-or-suspend/ Log in to your account. Click on the menu on the left-hand side labeled “Reactivation." Select the date that you want to reactivate and click “Reactivate” 
Please make sure your payment method is updated on the system. BestFew readers

• What is the reactivation discount?

  We occasionally offer special discounts exclusively for clients with paused accounts to help them reactivate their service. Currently, there are no active discounts available in this category. If a promotion becomes available and you qualify, you will be notified promptly. If you think there is a Reactivation Discount being offered but are unsure, simply ask the Customer Service team and they will provide clarity. Feel free to reach out if you have any additional questions! Clients alsoFew readers

• How can I get reminders to make my meal selections?

  We are pleased to remind you that meal selections open every Monday at 6:00 PM. If you would like reminders please follow the below steps: 1: Download the Meal Prep Sunday app by following the below links. Apple App Store: https://apps.apple.com/us/app/meal-prep-sunday/id6498862790 Android App Store: https://play.google.com/store/apps/details?id=com.mps.clientapp 2: Go to your device settings and navigate to “Notifications” 3:Click the “MPS” App in the notifications tab 4:Click “AlloFew readers

• I have a question

  Hello! How can we assist you today? Clients also asked: "I need to ask something." "Can I ask you something?" "There's something I'd like to know." "I have a query." "I was wondering about something." "Do you mind if I ask a question?" "I have a quick question for you." "Can I get your opinion on something?" "I've got a question for you." "I was hoping you could answer something for me."Few readers

• Do we offer First Responder discounts?

  Great question! Unfortunately, we do not offer First Responder Discounts. But we’re now offering a first-time client discount of 60% off the first order, giving you an even better deal to enjoy. These discounts are valid for the first order only, and we thank you for choosing Meal Prep Sunday! Let us know if you have any other questions! Clients also asked: 1: "Do we provide discounts for first responders?" 2: "Are there any special discounts available for first responders?" 3: "Do we offerFew readers

• How can I open a ticket for assistance?

  We’re sorry for any inconvenience and appreciate you reaching out to us. Opening a ticket is quick and easy, and it helps us resolve your issue promptly. Here’s how: Visit your account page by going to https://mealprepsundayservice.com/my-account/issue-resolution-center//. Once logged in, navigate to the "Issue Resolution Center" in the menu. From there, click on "Create a New Ticket," and complete the required fields.Few readers

• What is the minimum number of meals I can order?

  For your first order, the minimum is 5 meals. You can customize your fresh and organic meal selections every Monday at 6 PM through your dashboard once you log in. We’re proud to offer complimentary delivery across several Southern California counties, including San Diego, Riverside, Imperial County, Orange County, and Los Angeles County, ensuring a seamless delivery experience wherever you are in these regions. Clinets also asked: 1: "What’s the smallest number of meals I can order?" 2: "HoFew readers

• Can I have two meal plans on one subscription?

  Yes, you can create two meal plans under one subscription, we recommend this because a single subscription is ideal for easier management. This makes it more convenient to adjust your delivery day or skip a week. If you prefer separate billing for each plan, you can create two subscriptions using different email addresses. However, keep in mind that changes to delivery schedules or skipped weeks will need to be applied separately for each account since they won’t be interconnected. If you needFew readers

• How do I get a discount for writing a review?

  Thank you for your support and interest in earning a discount by writing a review! If you share a short video testimonial on Instagram, we’ll reward you with 5 free shots. It’s our way of saying thank you for your support! Yes, if you share a short video testimonial on Instagram, you’ll get 5 shots for free! Simply record a short video of yourself and share it on Instagram, explaining your favorite things about our meals, juices, and service, then tag us in the post. Customers who leave reviewFew readers

• How do I get the social media discount?

  Thank you for your support and interest in earning a discount by writing a review! If you share a short video testimonial on Instagram, we’ll reward you with 5 free shots. It’s our way of saying thank you for your support! Yes, if you share a short video testimonial on Instagram, you’ll get 5 shots for free! Simply record a short video of yourself and share it on Instagram, explaining your favorite things about our meals, juices, and service, then tag us in the post. Customers who leave reviewFew readers

• How do I create an account?

  Creating your subscription is easy and convenient. To get started, follow these simple steps: Visit our website: https://mealprepsundayservice.com Click on "Get Started" button that prompts subscription creation. Choose your preferred meal plan, including the number of meals you'd like to receive. Select the meals you prefer or opt for our optimized package. Set your dietary preferences or options, such as gluten-free, dairy-free, or other special requests. Set up your paFew readers

• How does the referral program work?

  Thank you very much for referring us to your friends and family! Your loyalty and support are invaluable, and you are helping us grow as a company by spreading the word about our products and services. We deeply appreciate your trust in us. We kindly ask you to utilize our new Referral Program to continue referring and earning rewards. Here's how you can get started: How to Sign Up and Start Earning: Sign Up: Visit our Referral Program Sign Up page: https://mealprepsundayservice.com/affiliFew readers

• How do I update my contact information, such as my email, phone number, or name?

  You can easily update your contact details directly on our website. Go to https://mealprepsundayservice.com/my-account-menu/phone-email-update/. Log in to your account, select “Profile Settings” from the left-hand menu, fill out the form with your updated details, and click “Submit.” You can also reset your password under your "Profile Settings" located on the left-hand side your dashboard as well. To ensure accuracy, weFew readers

• How can I add another plan to my account?

  Adding another plan to your account is simple. Here’s how you can do it: Log in to your account at https://mealprepsundayservice.com/my-account/add-plan/. Once logged in, navigate to the "Add Plan" option in the left-hand menu. From there, select the desired quantity of meals for your plan and choose the meals you’d like to receive. After making your selections, confirm by clicking “Submit,” then fill out the macro information and submitFew readers

• What are tokens?

  Thank you for your question and we appreciate you reaching out with regards to the token system! At Meal Prep Sunday, our Token Policy provides: -3 tokens for meal selection modifications -3 tokens for delivery instruction modifications Tokens are required for changes made between Wednesday after 12:00 PM to Saturday at 10:00 AM. However, clients can freely make account modifications without the use of tokens between Monday at 6:00 PM and Wednesday at 12:00 PM. We appreciate your inquiry anFew readers

• I didn't like my ticket response what should I do?

  Dear Customer, Thank you for reaching out regarding your support ticket. If you believe any information was missed or are unsatisfied with the previous resolution, you are welcome to reopen the existing ticket rather than creating a new one. This helps us maintain a clear record and respond more efficiently. Our goal is to collaborate closely with our clients to find mutually beneficial solutions whenever possible. We appreciate your patience as we realign with our team to explore how we canFew readers

• Can I purchase gift cards for your service?

  We do not offer traditional gift cards. However, you can give the gift of a subscription to our meal service by setting it up on behalf of your recipient. To do this, visit our website at https://mealprepsundayservice.com, click “Get Started,” and select a meal plan that suits your recipient’s preferences, including the number of meals per week. You can then choose their meals or allow us to optimize the selection based on their dietary needs, enter their shFew readers

• How do I download the Meal Prep Sunday app?

  To download the Meal Prep Sunday app, follow these steps: If you’re an Apple user, go to the Apple App Store, or if you’re an Android user, visit the Google Play Store. Search for “Meal Prep Sunday” or use the links below: Apple App Store: https://apps.apple.com/us/app/meal-prep-sunday/id6498862790 Google Play Store: https://play.google.com/store/apps/details?id=com.mps.clientapp (https://play.google.com/store/apps/details?id=coFew readers

• I can't log into my account, what should I do?

  Hello! To facilitate this process, you can easily update your password on our platform by following these simple steps: Go to your account page: https://mealprepsundayservice.com/my-account/ Click on “Forgot Password?”. Enter your email address and click “Send Instructions”. Check your email for the “Password Reset Request” message. Click the “Reset Password” link in the email. Enter your new password in both fields. Click “Set New Password”. Return to your account pagFew readers

• Do we offer Police Officer discounts?

  Great question! Unfortunately, we do not offer a Police Officer discount. But we’re now offering a first-time client discount of 60% off the first order, giving you an even better deal to enjoy. These discounts are valid for the first order only, and we thank you for choosing Meal Prep Sunday! Let us know if you have any other questions! Clients also asked: 1: :"Do we provide discounts for police officers?" 2: "Are there any special discounts available for law enforcement officers?" 3: "DoFew readers

• Can I have 2 meal plans on 1 subscription?

  Correct, you can 2 separate meal plans on the same account for 2 different people by following the below steps. Adding a plan is a straightforward process. Just follow these simple steps: Visit our website: https://mealprepsundayservice.com/my-account/add-plan/ Log in to your account. On the left-hand side menu, click on "Add Plan" Select the desired quantity of meals for your next order. Choose the meals that you would like to receive Confirm your selection by clickingFew readers

• What is the pickup address, and do you only have one location?

  We operate from a single location that houses our commercial kitchen and serves as the dispatch point for all our meals. Our address is: 2381 La Mirada Dr, Vista, CA 92081 You’re welcome to pick up your meals from this location from Saturday to Tuesday between 8:00 AM and 6:00 PM. Clients also asked: 1: "Could you provide the pickup address, and is there just one location?" 2: "What’s the address for pickup, and do you have only one location?" 3: "Where is the pickup address, andFew readers

• How can I change my password?

  You can easily update your password on our website. Go to https://mealprepsundayservice.com/my-account/ and click on “Forgot Password?” Enter your email address and click “Send Instructions.” Check your email for the “Password Reset Request” message and click the “Reset Password” link. Enter your new password in both fields, click “Set New Password,” and then return to your account page to log in with your updated password. We only process passwoFew readers

• I placed an order but didn't create an account, how do I log in?

  Great question! When placing your first order, an account is automatically created. The Email/Username will be the email you used to place the first order and if you don't remember the password you created, please take 3 min and follow the below steps: To facilitate this process, you can easily update your password on our platform by following these simple steps: Go to your account page: https://mealprepsundayservice.com/my-account/ Click on “Forgot Password?”. Enter your email addrFew readers

• How do I update my delivery time?

  Thank you for reaching out regarding your request to receive your delivery at a different time. To facilitate this process, you can easily update your delivery time directly on our website by following these steps: Visit our website: https://mealprepsundayservice.com/my-account-menu/delivery/ Log in to your account. Navigate to "Delivery Update Center" on the left-hand menu. Select the “Time" tab. Specify your preferred delivery time. Opt for either a Permanent or One-Time chanFew readers

• I want to make my meal selection but missed the Wednesday 12pm Cut off time, what should I do?

  While it is after the Wednesday at 12pm cut-off, Please be aware of the token policy which allows clients to make up to 3 changes after the cut-off time during your subscription period with Meal Prep Sunday, between Wednesday at 12:00 PM and Saturday at 10:00 AM: To select your meals, simply follow these steps: Visit our website: https://mealprepsundayservice.com/my-account/ Log in to your account. Click on the menu on the left-hand side labeled "Select my meals." Choose the quaFew readers

• Is there a discount for providing a testimonial?

  Great question and we appreciate your support! 1: You can post a picture of your meal: Customers who share a video testimonial on Instagram get 5 free shots!
 2: Customers who leave reviews on Yelp, Google, and Facebook get 5 free juices on their next order! Once this is done, just follow the below steps: To ensure the prompt resolution of your query or issue, please take 3 minutes to follow the steps below to open a ticket: Go to My Account Page-Head over to your account page by visitingFew readers

• I'm confused/having trouble creating a Ticket, what should I do?

  Thank you for your question! We're here to assist you. If you encounter any issues or confusion while submitting your ticket, please don’t hesitate to contact our dedicated customer service line at (888) 632-5918—we’ll be happy to help. Alternatively, you can reach us via email at info@mealprepsundaysandiego.com or connect with us through the green Live Chat icon in the bottom right corner of your screen when using our app or website. Please let us know if you have any further questions—we’reFew readers

• How do I change the payment date?

  We sincerely apologize for the inconvenience and thank you for reaching out to us. To ensure the prompt resolution of your query or issue, please take 3 minutes to follow the steps below to open a ticket: Go to My Account Page-Head over to your account page by visiting: https://mealprepsundayservice.com/my-account/issue-resolution-center// Select Issue Resolution Center-Once on the “My Account” menu, navigate to the “Issue Resolution Center”.
 Create a New Ticket-Click on the “Create a New TiFew readers

• How can I confirm my account has been canceled/paused/placed on hold?

  Thank you for reaching out! To confirm that your account has been successfully canceled, paused, or placed on hold, please follow the steps outlined below: Check Your Subscription Status: Visit the following link to access your account overview: https://mealprepsundayservice.com/app-my-account-menu/overview. Account Status: After successfully pausing your account, the status will display as “Paused” at the top of the screen in your Account Overview. You will also receive a confirmation emFew readers

• I don't want any more texts messages, how do I get them to stop?

  Thank you for your inquiry. If you wish to opt out of receiving text messages, simply reply with “ Stop ”, and you will be automatically removed from our text list. Please note that text communication helps us ensure a smooth delivery process and allows us to provide timely updates regarding your order, including dispatch and delivery notifications. If you still prefer to opt out of text messages, we completely understand. We appreciate your cooperation and thank you for choosing Meal Prep SFew readers

• When is my next delivery day?

  Thank you for reaching out regarding when your next delivery day will be. To simplify this process, you can easily check your delivery day directly on our website by following these steps: Visit our website: https://mealprepsundayservice.com/app-my-account-menu/overview Log in to your account. Navigate to “Account Overview” on the left-hand menu. Navigate to the top of the page and it will notify you of your "Next Delivery" Our goal is to enhance your meal prep experience for maximuFew readers