Account

This section contains no articles.

• How can I cancel, pause, or put my account on hold?

  If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm. Please note that requests toPopular

• Do you offer a military discount?

  Yes, we offer a military discount as a token of appreciation for your service. Military members receive 50% off their first order. Additionally, we’re now offering a first-time client discount of 60% off the first order, giving you an even better deal to enjoy. These discounts are valid for the first order only, and we thank you for choosing Meal Prep Sunday!Popular

• How can I check my ticket?

  We respond to tickets within 2 to 24 hours, depending on their complexity, and you’ll receive an email notification whenever there are updates to your ticket. The best way to stay up to date is by checking your dashboard. Log into your account, scroll down to the “Issue Resolution Center,” and open your submitted ticket to view its status and resolution.Popular

• What If I want to upgrade/downgrade my account to 6,7,8,9 or 11,12,13,14 meals?

  like Thank you for your question! If you wish to upgrade or downgrade your meal plan — whether to 6, 7, 8, 9, or 11, 12, 13, 14 meals — please reach out to us at info@mealprepsundaysandiego.com, and we’ll be happy to make the adjustment for you. Additionally, if you would like more than 15 meals, like 16, 17, 18, 19 or 20, we can also accommodate you. Kindly note that any changes for your upcoming delivery must be submitted by Wednesday at 12 pm (PST). Adjustments made after this deadline wilPopular

• How do I get access to the fitness app?

  Thank you for reaching out about the Fitness App! If you are a new client and have recently signed up, please allow 24-36 hours to receive your personalized Fitness App login credentials via text or email. For existing clients who have not yet received their login credentials, please contact our Customer Service team at info@mealprepsundaysandiego.com. We will ensure the appropriate department assists you in getting set up. If you have any further questions, please don’t hesitate to reach outSome readers

• How do I get my Loyalty Discount?

  Thank you for reaching out about our Loyalty Discount program! We’re thrilled to help you redeem your rewards. Here’s how you can unlock your benefits: Log in to your account at mealprepsundayservice.com. Once logged in, go to the “Account Overview” section, where you’ll find your available discounts. To redeem, simply click “Redeem,” and your loyalty reward will be automatically applied to your account. Here’s a breakdown of our Loyalty Discounts: After 6Some readers

• How does your service work?

  Our service operates on a subscription basis, charging every Wednesday and renewing weekly with an entirely new menu each week. If you do not want to receive your meals for an upcoming Sunday, you can pause your account before the cutoff time, which is Wednesday at 12 PM (PST). Key Features: No Delivery Fee: We offer free delivery for your convenience. 60% Discount on First Order: New customers enjoy a significant discount on their initial order. Affordable Pricing: Our meals cost just $1Some readers

• Can I place orders in advance?

  Yes, you can place orders ahead of time. On the checkout page, you’ll have the option to select a delivery date for the upcoming Saturday or Sunday or next week. If you’d like to schedule a delivery further in advance, just let us know, and we’ll be happy to accommodate you. If you need help placing your first order, just take a few minutes and follow the below steps: Creating your subscription is easy and convenient. To get started, follow these simple steps: Visit our website: https://meSome readers

• What is the minimum number of meals I can order?

  For your first order, the minimum is 5 meals. You can customize your fresh and organic meal selections every Monday at 6 PM through your dashboard once you log in. We’re proud to offer complimentary delivery across several Southern California counties, including San Diego, Riverside, Imperial County, Orange County, and Los Angeles County, ensuring a seamless delivery experience wherever you are in these regions.Some readers

• How can I skip a week?

  To skip a week, visit https://mealprepsundayservice.com/my-account-menu/skipping/. Log in to your account, select “Skipping” from the left-hand menu, choose the date you want to reactivate your account and start receiving meals again, and click the “Skip” button to confirm. Please note that skipping requests can only be processed through our website to ensure accuracy.Some readers

• Can I have two meal plans on one subscription?

  Yes, you can create two meal plans under one subscription, we recommend this because of a single subscription for easier management. This makes it more convenient to adjust your delivery day or skip a week. If you prefer separate billing for each plan, you can create two subscriptions using different email addresses. However, keep in mind that changes to delivery schedules or skipped weeks will need to be applied separately for each account since they won’t be interconnected. If you need helpSome readers

• How do I get the social media discount?

  Thank you for your support and interest in earning a discount by writing a review! If you share a short video testimonial on Instagram, we’ll reward you with 5 free shots. It’s our way of saying thank you for your support! Yes, if you share a short video testimonial on Instagram, you’ll get 5 shots for free! Simply record a short video of yourself and share it on Instagram, explaining your favorite things about our meals, juices, and service, then tag us in the post. Customers who leave reviewSome readers

• What is the reactivation discount?

  We occasionally offer special discounts exclusively for clients with paused accounts to help them reactivate their service. Currently, there are no active discounts available in this category. If a promotion becomes available and you qualify, you will be notified promptly. Feel free to reach out if you have any additional questions!Some readers

• What is the pickup address, and do you only have one location?

  We operate from a single location that houses our commercial kitchen and serves as the dispatch point for all our meals. Our address is: 2381 La Mirada Dr, Vista, CA 92081 You’re welcome to pick up your meals from this location from Saturday to Tuesday between 8:00 AM and 6:00 PM.Some readers

• How can I cancel my order placed today?

  If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm. Please note that requests toSome readers

• How do I update my contact information, such as my email, phone number, or name?

  You can easily update your contact details directly on our website. Go to https://mealprepsundayservice.com/my-account-menu/phone-email-update/. Log in to your account, select “Profile Settings” from the left-hand menu, fill out the form with your updated details, and click “Submit.” You can also reset your password under your "Profile Settings" located on the left-hand side your dashboard as well. To ensure accuracy, weFew readers

• Is there a discount for providing a testimonial?

  Great question and we appreciate your support! 1: You can post a picture of your meal: Customers who share a video testimonial on Instagram get 5 free shots!
 2: Customers who leave reviews on Yelp, Google, and Facebook get 5 free juices on their next order! Thanks for choosing Meal Prep Sunday and let us know if you have any other questions! Best Regards, Meal Prep Sunday TeamFew readers

• How can I add another plan to my account?

  Adding another plan to your account is simple. Here’s how you can do it: Log in to your account at https://mealprepsundayservice.com/my-account/add-plan/. Once logged in, navigate to the "Add Plan" option in the left-hand menu. From there, select the desired quantity of meals for your plan and choose the meals you’d like to receive. After making your selections, confirm by clicking “Submit,” then fill out the macro information and submitFew readers

• What are tokens?

  Thank you for your question and we appreciate you reaching out with regards to the token system! At Meal Prep Sunday, our Token Policy provides: -3 tokens for meal selection modifications -3 tokens for delivery instruction modifications Tokens are required for changes made between Wednesday after 12:00 PM to Saturday at 10:00 AM. However, clients can freely make account modifications without the use of tokens between Monday at 6:00 PM and Wednesday at 12:00 PM. We appreciate your inquiry anFew readers

• How can I get reminders to make my meal selections?

  We are pleased to remind you that meal selections open every Monday at 6:00 PM. If you would like reminders please follow the below steps: 1: Download the Meal Prep Sunday app by following the below links. Apple App Store: https://apps.apple.com/us/app/meal-prep-sunday/id6498862790 Android App Store: https://play.google.com/store/apps/details?id=com.mps.clientapp 2: Go to your device settings and navigate to “Notifications” 3:Click the “MPS” App in the notifications tab 4:Click “AlloFew readers

• I didn't like my ticket response what should I do?

  Dear Customer, Thank you for reaching out regarding your support ticket. If you believe any information was missed or are unsatisfied with the previous resolution, you are welcome to reopen the existing ticket rather than creating a new one. This helps us maintain a clear record and respond more efficiently. Our goal is to collaborate closely with our clients to find mutually beneficial solutions whenever possible. We appreciate your patience as we realign with our team to explore how we canFew readers

• How can I open a ticket for assistance?

  We’re sorry for any inconvenience and appreciate you reaching out to us. Opening a ticket is quick and easy, and it helps us resolve your issue promptly. Here’s how: Visit your account page by going to https://mealprepsundayservice.com/my-account/issue-resolution-center//. Once logged in, navigate to the "Issue Resolution Center" in the menu. From there, click on "Create a New Ticket," and complete the required fields.Few readers

• Can I purchase gift cards for your service?

  We do not offer traditional gift cards. However, you can give the gift of a subscription to our meal service by setting it up on behalf of your recipient. To do this, visit our website at https://mealprepsundayservice.com, click “Get Started,” and select a meal plan that suits your recipient’s preferences, including the number of meals per week. You can then choose their meals or allow us to optimize the selection based on their dietary needs, enter their shFew readers

• How do I change the payment date?

  We sincerely apologize for the inconvenience and thank you for reaching out to us. To ensure the prompt resolution of your query or issue, please take 3 minutes to follow the steps below to open a ticket: Go to My Account Page-Head over to your account page by visiting: https://mealprepsundayservice.com/my-account/issue-resolution-center// Select Issue Resolution Center-Once on the “My Account” menu, navigate to the “Issue Resolution Center”.
 Create a New Ticket-Click on the “Create a New TiFew readers

• How can I reactivate my account?

  We’re excited to have you back! To reactivate your account, visit https://mealprepsundayservice.com/my-account/pause-or-suspend/. Log in to your account, select “Reactivation” from the menu on the left, choose the date you’d like to reactivate, and click “Reactivate.” Please ensure your payment method is up to date in the system to complete the process.Few readers

• How do I download the Meal Prep Sunday app?

  To download the Meal Prep Sunday app, follow these steps: If you’re an Apple user, go to the Apple App Store, or if you’re an Android user, visit the Google Play Store. Search for “Meal Prep Sunday” or use the links below: Apple App Store: https://apps.apple.com/us/app/meal-prep-sunday/id6498862790 Google Play Store: https://play.google.com/store/apps/details?id=com.mps.clientapp (https://play.google.com/store/apps/details?id=coFew readers

• I can't log into my account, what should I do?

  Hello! To facilitate this process, you can easily update your password on our platform by following these simple steps: Go to your account page: https://mealprepsundayservice.com/my-account/ Click on “Forgot Password?”. Enter your email address and click “Send Instructions”. Check your email for the “Password Reset Request” message. Click the “Reset Password” link in the email. Enter your new password in both fields. Click “Set New Password”. Return to your account pagFew readers

• How do I get a discount for writing a review?

  Thank you for your support and interest in earning a discount by writing a review! If you share a short video testimonial on Instagram, we’ll reward you with 5 free shots. It’s our way of saying thank you for your support! Yes, if you share a short video testimonial on Instagram, you’ll get 5 shots for free! Simply record a short video of yourself and share it on Instagram, explaining your favorite things about our meals, juices, and service, then tag us in the post. Customers who leave reviewFew readers

• Can I have 2 meal plans on 1 subscription?

  Correct, you can 2 separate meal plans on the same account for 2 different people by following the below steps. Adding a plan is a straightforward process. Just follow these simple steps: Visit our website: https://mealprepsundayservice.com/my-account/add-plan/ Log in to your account. On the left-hand side menu, click on "Add Plan" Select the desired quantity of meals for your next order. Choose the meals that you would like to receive Confirm your selection by clickingFew readers

• How can I change my password?

  You can easily update your password on our website. Go to https://mealprepsundayservice.com/my-account/ and click on “Forgot Password?” Enter your email address and click “Send Instructions.” Check your email for the “Password Reset Request” message and click the “Reset Password” link. Enter your new password in both fields, click “Set New Password,” and then return to your account page to log in with your updated password. We only process passwoFew readers

• I placed an order but didn't create an account, how do I log in?

  Great question! When placing your first order, an account is automatically created. The Email/Username will be the email you used to place the first order and if you don't remember the password you created, please take 3 min and follow the below steps: To facilitate this process, you can easily update your password on our platform by following these simple steps: Go to your account page: https://mealprepsundayservice.com/my-account/ Click on “Forgot Password?”. Enter your email addrFew readers

• How does the referral program work?

  Thank you very much for referring us to your friends and family! Your loyalty and support are invaluable, and you are helping us grow as a company by spreading the word about our products and services. We deeply appreciate your trust in us. We kindly ask you to utilize our new Referral Program to continue referring and earning rewards. Here's how you can get started: How to Sign Up and Start Earning: Sign Up: Visit our Referral Program Sign Up page: https://mealprepsundayservice.com/affiliFew readers

• How do I update my delivery time?

  Thank you for reaching out regarding your request to receive your delivery at a different time. To facilitate this process, you can easily update your delivery time directly on our website by following these steps: Visit our website: https://mealprepsundayservice.com/my-account-menu/delivery/ Log in to your account. Navigate to "Delivery Update Center" on the left-hand menu. Select the “Time" tab. Specify your preferred delivery time. Opt for either a Permanent or One-Time chanFew readers

• I want to make my meal selection but missed the Wednesday 12pm Cut off time, what should I do?

  While it is after the Wednesday at 12pm cut-off, Please be aware of the token policy which allows clients to make up to 3 changes after the cut-off time during your subscription period with Meal Prep Sunday, between Wednesday at 12:00 PM and Saturday at 10:00 AM: To select your meals, simply follow these steps: Visit our website: https://mealprepsundayservice.com/my-account/ Log in to your account. Click on the menu on the left-hand side labeled "Select my meals." Choose the quaFew readers