Account

This section contains no articles.

• How do I update my contact information, such as my email, phone number, or name?

  You can easily update your contact details directly on our website. Go to https://mealprepsundayservice.com/my-account-menu/phone-email-update/. Log in to your account, select “Contact Information” from the left-hand menu, fill out the form with your updated details, and click “Submit.” To ensure accuracy, we only process contact information updates through our website using this procedure. Requests made through other chanFew readers

• Do you offer a military discount?

  Yes, we offer a military discount as a token of appreciation for your service. Military members receive 50% off their first order. Additionally, we’re now offering a first-time client discount of 60% off the first order, giving you an even better deal to enjoy. These discounts are valid for the first order only, and we thank you for choosing Meal Prep Sunday!Few readers

• How do I get my Loyalty Discount?

  Thank you for reaching out about our Loyalty Discount program! We’re thrilled to help you redeem your rewards. Here’s how you can unlock your benefits: Log in to your account at mealprepsundayservice.com. Once logged in, go to the “Account Overview” section, where you’ll find your available discounts. To redeem, simply click “Redeem,” and your loyalty reward will be automatically applied to your account. Here’s a breakdown of our Loyalty Discounts: After 6Few readers

• How can I add another plan to my account?

  Adding another plan to your account is simple. Here’s how you can do it: Log in to your account at https://mealprepsundayservice.com/my-account/add-plan/. Once logged in, navigate to the "Add Plan" option in the left-hand menu. From there, select the desired quantity of meals for your plan and choose the meals you’d like to receive. After making your selections, confirm by clicking “Submit,” then fill out the macro information and submitFew readers

• How does your service work?

  Our service operates on a subscription basis, renewing weekly with an entirely new menu each week. If you do not want to receive your meals for an upcoming Sunday, you can pause your account before the cutoff time, which is Wednesday at 12 PM (PST). Pausing your account is simple. Go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from theFew readers

• When is the cutoff time?

  The cutoff time for making any changes to your account, such as cancellations, skipping, downgrades, or meal selections, is 12 PM (PST) every Wednesday. There are no contracts or cancellation fees, but please note that any updates made after the cutoff time will be applied to the following week’s order.Few readers

• How can I check my ticket?

  We respond to tickets within 2 to 24 hours, depending on their complexity, and you’ll receive an email notification whenever there are updates to your ticket. The best way to stay up to date is by checking your dashboard. Log into your account, scroll down to the “Issue Resolution Center,” and open your submitted ticket to view its status and resolution.Few readers

• Can I place orders in advance?

  Yes, you can place orders ahead of time. On the checkout page, you’ll have the option to select a delivery date for the upcoming Saturday or Sunday or next week. If you’d like to schedule a delivery further in advance, just let us know, and we’ll be happy to accommodate you.Few readers

• How can I open a ticket for assistance?

  We’re sorry for any inconvenience and appreciate you reaching out to us. Opening a ticket is quick and easy, and it helps us resolve your issue promptly. Here’s how: Visit your account page by going to https://mealprepsundayservice.com/my-account/issue-resolution-center//. Once logged in, navigate to the "Issue Resolution Center" in the menu. From there, click on "Create a New Ticket," and complete the required fields.Few readers

• Can I purchase gift cards for your service?

  We do not offer traditional gift cards. However, you can give the gift of a subscription to our meal service by setting it up on behalf of your recipient. To do this, visit our website at https://mealprepsundayservice.com, click “Get Started,” and select a meal plan that suits your recipient’s preferences, including the number of meals per week. You can then choose their meals or allow us to optimize the selection based on their dietary needs, enter their shFew readers

• What is the minimum number of meals I can order?

  For your first order, the minimum is 5 meals. After that, you have the flexibility to decrease the quantity to as few as 3 meals per order. You can customize your fresh and organic meal selections every Monday at 6 PM through your dashboard once you log in. We’re proud to offer complimentary delivery across several Southern California counties, including San Diego, Riverside, Imperial County, Orange County, and Los Angeles County, ensuring a seamless delivery experience wherever you are in thesFew readers

• How can I skip a week?

  To skip a week, visit https://mealprepsundayservice.com/my-account-menu/skipping/. Log in to your account, select “Skipping” from the left-hand menu, choose the date you want to reactivate your account and start receiving meals again, and click the “Skip” button to confirm. Please note that skipping requests can only be processed through our website to ensure accuracy. Additionally, all changes must be made before Wednesday at 12 PMFew readers

• How can I reactivate my account?

  We’re excited to have you back! To reactivate your account, visit https://mealprepsundayservice.com/my-account/pause-or-suspend/. Log in to your account, select “Reactivation” from the menu on the left, choose the date you’d like to reactivate, and click “Reactivate.” Please ensure your payment method is up to date in the system to complete the process.Few readers

• Can I have two meal plans on one subscription?

  Yes, you can create two meal plans under one subscription, we recommend this because of a single subscription for easier management. This makes it more convenient to adjust your delivery day or skip a week. If you prefer separate billing for each plan, you can create two subscriptions using different email addresses. However, keep in mind that changes to delivery schedules or skipped weeks will need to be applied separately for each account since they won’t be interconnected. If you need helpFew readers

• How do I download the Meal Prep Sunday app?

  To download the Meal Prep Sunday app, follow these steps: If you’re an Apple user, go to the Apple App Store, or if you’re an Android user, visit the Google Play Store. Search for “Meal Prep Sunday” or use the links below: Apple App Store: https://apps.apple.com/us/app/meal-prep-sunday/id6498862790 Google Play Store: https://play.google.com/store/apps/details?id=com.mps.clientapp (https://play.google.com/store/apps/details?id=coFew readers

• How do I get a discount for writing a review?

  Thank you for your support and interest in earning a discount by writing a review! To ensure your discount is processed, follow these steps: Go to your account page by visiting mealprepsundayservice.com. Once logged in, navigate to the "Issue Resolution Center" in the "My Account" menu. Create a new ticket and select "Rewards & Savings" for the issue type, then choose "Writing Review" for the rewards type. Fill in the required fields, including a brief descFew readers

• How do I get the social media discount?

  Thank you for your support and interest in the Social Media Discount! To claim it, follow these steps: Go to your account page at mealprepsundayservice.com. Navigate to the "Issue Resolution Center" in the "My Account" menu. Create a new ticket, select "Rewards and Savings" for the issue type, and choose "Social Media Posting." Fill in the required fields, including a brief description and screenshots or detailed information about the social media post relaFew readers

• What is the reactivation discount?

  We occasionally offer special discounts exclusively for clients with paused accounts to help them reactivate their service. Currently, there are no active discounts available in this category. If a promotion becomes available and you qualify, you will be notified promptly. Feel free to reach out if you have any additional questions!Few readers

• What is the pickup address, and do you only have one location?

  We operate from a single location that houses our commercial kitchen and serves as the dispatch point for all our meals. Our address is: 2381 La Mirada Dr, Vista, CA 92081 You’re welcome to pick up your meals from this location from Saturday to Tuesday between 8:00 AM and 6:00 PM.Few readers

• How can I change my password?

  You can easily update your password on our website. Go to https://mealprepsundayservice.com/my-account/ and click on “Forgot Password?” Enter your email address and click “Send Instructions.” Check your email for the “Password Reset Request” message and click the “Reset Password” link. Enter your new password in both fields, click “Set New Password,” and then return to your account page to log in with your updated password. We only process passwoFew readers

• How does the referral program work?

  Yes we have a Referral Program, and we’d love for you to join! By referring friends and family, you can earn rewards while helping us grow. Go to https://mealprepsundayservice.com/affiliate-area/ to create your affiliate account. Once logged in, you’ll get access to your unique referral links and promotional materials. Share your links on social media, your website, or any platform you prefer, and earn commissions for every sale made throughFew readers

• How do I cancel my delivery after the cutoff time?

  Cancellations, skips, or downgrades requested after the cutoff time of 12:00 pm (PST) on Wednesday will apply to the following week, as your order will already have been processed. If you need to cancel this week’s delivery, we can assist with a cancellation option that includes a 20% penalty fee. The remaining balance will be refunded to you. This option is available until Saturday at 10:30 am. By agreeing to the penalty fee, you acknowledge that the meals will not be delivered. The fee helpsFew readers

• How can I put my account on hold?

  If you’d like to put your account on hold, go to https://mealprepsundayservice.com/my-account-menu/suspend-subscription/. Log in to your account, select “Suspend Subscription” from the left-hand menu, and choose either a temporary or permanent suspension. For temporary holds, select “Pause Temporarily” and choose the date you’d like your account to reactivate, then click “Suspend” to confirm. Please note that requests toFew readers